A Travellerspoint blog

Farewell to Lisbon, hello to our luggage

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For those of you who don't follow me on Facebook and are waiting with bated breath to learn the fate of our luggage, you can relax now: our bags finally arrived … the day before we left Lisbon! That was 5 days of anxiety and unnecessary shopping – or rather, necessary shopping in that we needed the things we bought, but unnecessary in that we already had those things – just not anywhere in our vicinity. The worst part wasn't the missing bags, though: it was the kafkaesque quality of our interactions with the airline bureaucracy, who stolidly listened to our complaints, took down our information … and told us they didn't know anything and couldn't do anything, but we should call this other number and talk to them. But when we called the other number, either no one answered, or if they did, they stolidly listened to our complaints, took down our information … and told us they didn't know anything and couldn't do anything, but we should call the first number. And on and on it went in a hellacious circle for 5 days.

But let me now praise AirTags, because thanks to the AirTags we knew exactly where our luggage was the whole time (even if no one else did), and they gave me a faint glimmer of hope the night before the bags arrived, when instead of showing that the bags had been sighted in the Montreal airport 40 or 15 or 3 minutes ago, they showed them as not having been seen since 3:22am. And a few hours later, they still hadn't been seen since 3:22am. Which led Sherlock here (me) to think, "Maybe that's because they're up in the air out of the reach of a signal!" So you can imagine my extraordinary relief later that morning when, having obsessively checked my Find app one more time, the image on the screen suddenly refreshed itself ……… and showed a map of the Lisbon airport, with my bag pinpointed at Arrivals!! O frabjous day, callooh, callay!! Avi's app confirmed that his bag was here too, and after that it was just a matter of a couple more phone calls to arrange pick-up with the one person in this whole ordeal who was truly helpful and empathetic: Antonio from the company that delivers lost luggage. All hail Antonio, saviour of desperate travellers!

And with that, we picked up our car and left Lisbon. I feel a bit cheated out of Lisbon, because of the 6 days we had in the city, we spent about 25% of our time doing stress shopping instead of visiting places we'd planned to see. But I guess that just means I'll have to come back. OK, twist my arm. And we did manage to see at least some of what was on our agenda, about which more in my next post. Get ready for fado.


Posted by AvrilAbroad 22:39 Archived in Portugal Tagged portugal

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Air tags! Who knew? Glad they found you. Great story-telling.


by Carole Christoher

AirTags are God's gift to travellers! Best invention ever!

by AvrilAbroad

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